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2017 GTC San Jose

S7360 - Deep Learning in Business Conversation Analysis

Session Speakers
Session Description

Gridspace uses GPU-accelerated deep learning to analyze conversational speech on phone calls. We'll outline our DNN-based approach as well as several commercial applications of call grading. Our GPU-based software stack provides a novel way to process large-scale speech data. Results from a recent case study show call grading to be as accurate as human call grading and highly scalable in production. Deep call analysis with 100% coverage has never been achieved before. Also we'll discuss how this system can be improved by training continuously without expert supervision.


Additional Session Information
Intermediate
Talk
AI Startup Deep Learning and AI Finance Signal and Audio Processing
Financial Services
25 minutes
Session Schedule